Working in Teams
This module looks at the different types of teams, both short-term and long-term. For the best chance of success teams should set clear, defined objectives,...
The Effective Leader
This module looks at the four types of leader: directive, consultative, delegative and participative and the characteristics of each. We will explore the three areas...
Negotiation Skills
The aim of negotiation is to reach an agreement. This module explores the six phases of negotiation: preparation and planning, opening, exploring, testing, bargaining and...
Making Objectives Happen
Objectives are part of our everyday working lives. This module explores the four main types of objective and how to achieve these objectives by following...
Confidence
Your confidence levels can suffer if you're uncertain about what’s expected of you, this module encourages you to use questioning techniques to clarify the situation....
