Confidence
Your confidence levels can suffer if you're uncertain about what’s expected of you, this module encourages you to use questioning techniques to clarify the situation....
Coaching and Mentoring
This module explores the difference between coaching and mentoring. We will look at how to coach and mentor effectively and how to create a personal...
Challenging the Status Quo
Challenging the Status Quo is a vital part of business development, as those that stand still are likely to fail. This module explores...
Active Listening
Active listening is the key to effective communication. It is important to show the speaker that you are listening to them and one way to...
