Privacy Policy

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Johnathan Thurston Academy (JTA) Privacy Policy

Johnathan Thurston Academy (JTA) is committed to protecting the privacy of your personal information and/or sensitive information as defined under the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (“Your Information”).   This policy sets out the way we handle Your Information including the collection, use,
disclosure and storage of Your Information, as well as your right to access Your Information.  All information has been collected by JTA in accordance with the Australian Privacy Principles and will only be disclosed in accordance with these Principles.

This policy only applies to JTA’s databases and files and does not cover any State, Territory or Commonwealth Government‐owned database or files. You are advised to contact the relevant government agency for a copy of their privacy policy. If we change this Privacy Policy, we will post the changes on our website, so you may be aware of the information we collect and how we use it.  Accordingly, you are reminded to check our website for further details.

Your Information
We only collect Your Information when it is reasonably necessary for our functions and activities in providing employment and associated services. We may collect information about you in a number of circumstances and the information we collect will depend on the services we are providing to you; for example, whether we are assisting you to find employment, assisting you to fill an employment vacancy services or providing training.

In order to provide you employment and associated services, we may need to collect Your Information such as name, postal address, email address, telephone number, information regarding your job/business, work and education history, qualifications, career details or other information generally contained in a resume, living circumstances and other information reasonably necessary to conduct these services.  In some circumstances, with your permission, it may include health information and details of any criminal history you may have.

Collection Where practicable JTA will endeavour to collect Your Information directly from you.  In order to provide you with
employment and associated services we will need to collect Your Information from you such as:

  • Your name
  • Your contact details
  • Your qualifications
  • Your previous employment history
  • Job Seeker Identification Number
  • Your passport details
  • Relevant information to assess your work capacity and work ability to obtain and sustain employment

As a contracted service provider to the Commonwealth Government of Australia to provide employment and associated services, we may also collect Your Information from Commonwealth Government Departments and Agencies such as:

  • The Department of Employment
  • The Department of Social Services
  • Centrelink/The Department of Human Services
  • The Department of Immigration and Border Protection
  • Workcover Queensland;
  • Worksafe Victoria;
  • Your insurer

To provide you with employment and associated services we may also collect Your Information from other third
parties such as:

  • Any referees nominated by you

At, or as soon as practicable after, JTA collects your Information we will take reasonable steps to ensure you are
made aware of:

  • JTA’S identity and how you can contact us;
  • Your rights with regard to accessing Your Information;
  • The purpose for which Your Information was collected;
  • To whom we usually disclose Your Information;
  • Our requirement to collect particular or further information to comply with law or our Government
    contractual obligations; and
  • The main consequences, if any, for you if you do not provide all or part of the information we require.

If we receive unsolicited information we will determine if we could have collected this information had, we solicited it
ourselves. If we determined we could not, and the information is not in a Commonwealth record, we will destroy or
de‐identify the information. JTA will only collect Your Information by lawful and fair means.

Use and Disclosure

We will use our best efforts to ensure Your Information remains private and is used only for the purposes you agree to.
JTA will not reveal, disclose, sell, distribute, rent, licence, share or pass Your Information to a third party, other than
those that we have a binding agreement with ensuring that the third party affords Your Information similar levels of
protection as we do.
In order to provide you with employment and associated services, we may need to disclose Your Information to third
parties such as:

  • Potential Employers
  • The Department of Employment
  • The Department of Social Services
  • The Department of Human Services/Centrelink;
  • The Department of Immigration and Border Protection
  • Workers Compensation providers such as Workcover Queensland/Worksafe Victoria;
  • Superannuation providers;
  • Your insurer;
  • Training Organisations;
  • Work Experience providers; and/or
  • Registered Health Professionals.

Further, we may use and disclose Your Information to provide you with employment and associated services specific
to you at point of collection or for another purpose if:

  • You would reasonably expect us to disclose it for that purpose;
  • That purpose is directly related to the purpose specified to you at the time of collection.
  • JTA reasonably believes the use is necessary to lessen or prevent a serious threat to an individual’s life,
    health or safety or to public health or safety and it is unreasonable or impractical to obtain your consent;
  • JTA has reason to suspect that unlawful activity has been, or is being engaged in, and uses the information
    as part of its investigation, or in reporting its concerns to the relevant authority;
  • The use and disclosure is specifically authorised by law; or
  • And other exceptions provided in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy
    Protection) Act 2012.

JTA does not disclose Your Information to unrelated third parties for the purposes of direct marketing unrelated
products or services.

Data Quality

JTA will take reasonable steps to ensure that Your Information is accurate, up‐to‐date, complete and relevant. You
are encouraged to help us keep Your Information accurate, complete and up‐to‐date by contacting your consultant or
this organisation and inform us of any changes to your details. You can contact us on ph: 07 3102 3309

Data Security

At JTA we are committed to protecting the privacy of Your Information. We take reasonable steps to protect Your Information from misuse, loss, interference and from unauthorised access, modification or disclosure. We ensure this by having such security measures as:

  • Individual password access to systems and databases
  • Secure file cabinets

All staff confirm their acceptance of the Electronic Use and Security Policy.
We will also take reasonable steps to destroy or permanently de‐identify Your Information if it is no longer required for any purpose unless it is contained in a Commonwealth record or required by law.

Access and Correction

You will be provided the opportunity to access Your Information and correct that information if you determine it is incorrect .JTA will allow any person on whom records are maintained to have access to those records unless Government contractual requirements or legislation (e.g. Freedom of Information Act) requires or authorities the refusal of access. To obtain access to Your Information please make a request to your closest JTA office. Before giving access to information, JTA will require that you provide proof of identification and this along with details of your request will be recorded on your file.

Anonymity and Pseudonymity

Whenever it is lawful or practicable, you will have an option of not identifying yourself when dealing with JTA. Due to the nature of the services being provided to you this will be very limited cases.

 Sensitive Information

JTA will not collect sensitive information revealing your racial or ethnical origin, political opinions, religious or
philosophical beliefs, trade‐union membership or details of health, disability or sexual activity or orientation unless:

  • Your consent has been obtained and the information is reasonably necessary to provide you with
    employment and related services; or
  • The collection is required or authorized by law; or
  • The collection is necessary to prevent or lessen a serious threat to the life, health or safety of any individual,
    or to public health or safety and it is unreasonable or impractical to obtain your consent; ; or
  • JTA has reason to suspect that unlawful activity, or misconduct of a serious nature, relating to our functions/activities has been, or is being engaged in and we believe this collection is necessary for us to take action in relation to this matter.
  • And other exceptions provided in the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

Resolving Privacy Concerns

You are able to raise any concerns you may have regarding Your Information handling practices by detailing your concerns with the Johnathan Thurston Academy – General Manager, email:

Storing and Transferring information about you abroad

Your Information may be housed in an offshore data management system. We will endeavour to ensure a level of data protection at least as protective as that required in Australia and where possible we have contracted with our cloud storage providers to uphold these standards.

The Internet and Your Privacy

JTA uses the World Wide Web in order to assist you in providing employment and associated services.  The following statement outlines how in the context of our web site is protected and recorded. By using the site you consent to the uses and disclosures outlined previously in this privacy policy.


JTA takes all reasonable steps to protect your security when using the site but you should be aware that no transmission of information to and from a website is ever totally secure.

Whilst we strive to ensure Your Information transmitted to or from our website is secure and protected from unauthorised access, we cannot fully guarantee the security of. Transmission is at your own risk.

It is important to remember that if you are using a computer in a public place, such as a library or community centre, you must remember to log‐off, otherwise others may be able to access Your Information.